Terms and Conditions

Membership terms and conditions

Important information about Glyndebourne memberships

Associate Membership terms and conditions

  • We reserve the right to change the benefits, and terms and conditions that apply to Associate Membership at any time.
  • Membership is subject to an annual membership payment. Annual Membership rates are subject to review and typically increase annually in line with inflation.
  • If an Associate Member resigns or fails to make the annual membership payment the Associate Membership is cancelled and their name is removed from the waiting list for Festival Society Membership. We regret that it is not possible to reinstate Associate Membership at a later date.
  • It is a requirement of Associate Membership that the annual membership payment is made by the named Associate Member only. If the Associate Membership is held jointly either Associate Member may pay. We cannot accept payment from a company account. This is in order to protect ownership of your Associate Membership, and to comply with HMRC rules regarding Gift Aid.
  • Associate Membership can be held either individually or jointly by spouses/ life partners. The original applicant is known as the Primary Owner. If any ownership disputes arise, the Membership reverts to the Primary Owner.
  • Associate Membership cannot be transferred, other than between spouses/ life partners.
  • Membership benefits can be accessed by the named Associate Member/s only. If an Associate Member allows others to access their Membership without Glyndebourne’s explicit consent Glyndebourne reserves the right to terminate the Membership contract.
  • Associate Membership is for personal use only. Memberships may not be used to purchase tickets to sell on for commercial use.
  • Only one Associate Membership can be held per person.
  • Associate Membership can only be held by those over 18 years old.
  • For Gift Memberships, we will deliver the services to the person who activates the gift membership.
  • All membership payments, fees, and donations are made to Glyndebourne Productions Limited registered charity number 243877.
  • All contributions are non-refundable.
  • Glyndebourne can accept no responsibility for emails lost, delayed or undelivered.

Associate Membership ticket terms and conditions

  • Ticket purchases are subject to the Glyndebourne ticket terms and conditions available here.
  • Members will be able to amend their orders, via the Box Office, at any time before public booking opens to exchange or refund tickets. Tickets may be exchanged for an alternative date, subject to availability, or fully refunded to the original payment method. This must be pre-arranged with the Box Office, via phone or email, prior to public booking on Sunday 18 April 2021. Tickets purchased after this date will not be eligible for exchange or refund.
  • Associate Members’ ticket requests cannot be guaranteed. Please be aware that demand for Upper Circle and Side seats and weekend performances is particularly high.
  • The number of tickets an Associate Member can apply for during priority booking is limited.
  • Glyndebourne Associate Members will be notified of the limits that apply before booking opens.
  • Standing places, slips seats, and Under 30 tickets are not available during Associate Members’ priority booking.

New Associate Member ticket credit offer terms and conditions

A new Associate Member will be eligible for a £150 credit towards their Festival 2022 ticket ballot purchase if the following conditions are met:

  1. The new Associate Member successfully secures one of the limited number of Associate Membership places by completing the joining process between 16 February 2021 and 31 January 2022.
  2. Recipients of a Gift Membership must activate the Associate Membership no later than 14 January 2022.

The £150 ticket credit can only be redeemed against ticket purchases made on your own Associate Membership priority ticket application for Festival 2022 tickets. The ticket credit cannot be transferred or held on account or redeemed against other products or seasons. No refund or change is payable. Any credit that has not been redeemed before Associate Members second opportunity to book (date tbc) will be cancelled.

Referral offer terms and conditions

Current Members will receive a £100 gift voucher for every new Associate Member introduced between 16 February 2021 and 31 January 2022.

  • The new Associate Member must enter their referrer’s membership number at the time of purchase.
  • Current Members who buy a gift Associate Membership will be automatically recognised and rewarded.

We will send the voucher by email where an email is registered on the Membership account. Where an email is not registered we will send the voucher by post to the address on the Membership account.

For terms and conditions of Gift Vouchers see here.

The terms and conditions have been designed to offer you clarity in your Membership agreement. If you have any queries please contact the Membership Team.

membership@glyndebourne.com
+44(0)1273 815 400 (Monday – Friday 10:00am – 5:00pm)

Festival Society Membership terms and conditions

  • We reserve the right to change the benefits, and terms and conditions that apply to Glyndebourne Festival Society Membership at any time.
  • Membership is for life, subject to an annual membership payment. Annual membership rates are subject to review and typically increase annually in line with inflation.
  • If a Member resigns or fails to make the annual payment, Membership is cancelled and offered to the next person at the top of the waiting list. We regret that it is not possible to reinstate Membership at a later date.
  • It is a requirement of Membership that the annual payment is made by the named Member only. If the Membership is held jointly either Member may pay. We cannot accept payment from a company account. This is in order to protect ownership of your Membership, and to comply with HMRC rules regarding Gift Aid.
  • Membership can be held either individually or jointly by spouses/ life partners. The original applicant is known as the Primary Owner. If any ownership disputes arise the Membership reverts to the Primary Owner.
  • Membership cannot be transferred, other than between spouses/ life partners.
  • Membership benefits can be accessed by the named Festival Society Member/s only. If a Member allows others to access their Membership without Glyndebourne’s explicit consent Glyndebourne reserves the right to terminate the Membership contract.
  • Festival Society Membership is for personal use only. Individual Memberships may not be used to purchase tickets to sell on for commercial use.
  • Only one Festival Society Membership can be held per person
  • All membership payments, fees and donations are made to Glyndebourne Productions Limited registered charity number 243877.
  • All contributions are non-refundable.
  • Glyndebourne can accept no responsibility for emails lost, delayed or undelivered.

Members’ ticket terms and conditions

  • Ticket purchases are subject to the Glyndebourne Ticket terms and conditions available here.
  • Members will be able to amend their orders, via the Box Office, at any time before public booking opens to exchange or refund tickets. Tickets may be exchanged for an alternative date, subject to availability, or fully refunded to the original payment method. This must be pre-arranged with the Box Office, via phone or email, prior to public booking on Sunday 18 April 2021. Tickets purchased after this date will not be eligible for exchange or refund.
  • Festival Society Members’ ticket requests cannot be guaranteed. Please be aware that demand for Upper Circle and Side seats, and weekend performances is particularly high.
  • The number of tickets a Member can apply during priority booking is limited. Glyndebourne Members will be notified of the limits that apply before booking opens.
  • Standing places and slips seats are not available during Members’ priority booking.

Referral offer terms and conditions

Current Members will receive a £100 gift voucher for every new Associate Member introduced between 16 February 2021 and 31 January 2022.

  • The new Associate Member must enter their referrer’s membership number at the time of purchase.
    Current Members who buy a gift Associate Membership will be automatically recognised and rewarded.
  • We will send the voucher by email where an email is registered on the Membership account. Where an email is not registered we will send the voucher by post to the address on the Membership account.

For terms and conditions of Gift Vouchers see here.

The terms and conditions have been designed to offer you clarity in your Membership agreement. If you have any queries please contact the Membership Team.

membership@glyndebourne.com
+44(0)1273 815 400 (Monday – Friday 10am – 5pm)

Tour Membership terms and conditions

THESE TERMS AND CONDITIONS APPLY TO ALL LEVELS OF TOUR MEMBERSHIP.
  • Glyndebourne reserves the right to change the benefits, and terms and conditions, that apply to Glyndebourne Tour Membership at any time.
  • Annual Subscription rates are subject to review and may be increased periodically.
  • It is a requirement of Tour Membership that the annual subscription is paid by the named Member only. If the Membership is held jointly either Member may pay. We cannot accept payment from a company account. This is in order to protect ownership of your Membership, and to comply with HMRC rules regarding Gift Aid.
  • Tour Memberships cannot be transferred, other than between spouses/ life partners.
  • Tour Membership is for personal use only. Individual Memberships may not be used to purchase tickets to sell on for commercial use.
  • All membership subscriptions, fees and donations are made to Glyndebourne Productions Limited registered charity number 243877.
  • All contributions are non-refundable.
  • Glyndebourne can accept no responsibility for emails lost, delayed or undelivered.

Tour members’ ticket terms and conditions

  • Ticket purchases are subject to the Glyndebourne Ticket terms and conditions.
  • Ticket requests cannot be guaranteed. (The Box Office recommends providing a wide selection of alternative dates and ticket prices as this will increase your chances of securing seats. Please be aware that demand for Upper Circle and Side seats, and weekend performances is particularly high.)
  • The number of tickets that can be applied for during priority booking is limited. Members will be notified of the limits that apply before booking opens.
  • Under 30s tickets are not available during the priority booking.

The terms and conditions have been designed to offer you clarity in your Membership agreement. If you have any queries please contact the Membership Team – membership@glyndebourne.com +44(0)1273 815 400 (Monday to Friday, 10.00am – 5.00pm)

Fortissimo terms and conditions

  • It is a requirement of Fortissimo Membership that the annual subscription is paid by the named Fortissimo Member only.
  • Fortissimo Membership cannot be transferred.
  • Membership benefits can be accessed by the named Fortissimo Member/s only. If a Member allows others to access their Membership without Glyndebourne’s explicit consent Glyndebourne reserves the right to terminate the Membership contract.
  • Fortissimo Membership is for personal use only. Individual Memberships may not be used to purchase tickets to sell on for commercial use.
  • Only one Fortissimo Membership can be held per person.
  • Fortissimo Membership can only be held by those between the ages of 16-39. By registering for a Fortissimo Membership you confirm you are between the ages of 16-39.
  • All membership subscriptions, fees, and donations are made to Glyndebourne Productions Limited registered charity number 243877.
  • All contributions are non-refundable.
  • Payments made for Fortissimo annual subscriptions will count towards the Associate Membership joining fee if you choose to become an Associate Member in the future.
    • If, over the course of a Fortissimo Membership, the total annual subscriptions paid amount to more than the Associate Membership joining fee that fee will be waived but no refund will be due.
    • If, over the course of a Fortissimo Membership, the total annual subscriptions paid amount to less than the Associate Membership joining fee, only the balance of that fee will be due.
  • In registering for a Fortissimo Membership you are signing up to receive Fortissimo emails from Glyndebourne.
  • Glyndebourne reserves the right to change the benefits, and terms and conditions, that apply to Glyndebourne Fortissimo Membership at any time.

Fortissimo tickets terms and conditions

  • Fortissimo tickets are subject to the Glyndebourne Ticket terms and conditions, available here.
  • Members will be able to amend their orders, via the Box Office, at any time before public booking opens to exchange or refund tickets. Tickets may be exchanged for an alternative date, subject to availability, or fully refunded to the original payment method. This must be pre-arranged with the Box Office, via phone or email, prior to public booking on Sunday 18 April 2021. Tickets purchased after this date will not be eligible for exchange or refund.
  • Glyndebourne reserves the rights to limit which productions can be purchased using the discount.
  • Fortissimo discounted tickets must be used by 16-39 year olds. A breach of this condition will entitle Glyndebourne to cancel the tickets without prior notification, refund, compensation or liability. All Fortissimo tickets must be collected at Box Office with your proof of age.
  • Fortissimo Members can book no more than two discounted tickets, subject to availability.
  • Standing places and slips seats are not available during Fortissimo Members’ priority booking and cannot be subject to Fortissimo Discount during public booking.
  • All Fortissimo tickets, including any full price tickets bought during the Fortissimo Membership priority booking period, must be purchased using a Fortissimo account.
  • Glyndebourne can accept no responsibility for emails lost, delayed or undelivered.

Under 30s membership terms and conditions

  • By registering for an Under 30s membership you confirm you are between the ages of 16-29.
  • In registering for an Under 30s membership you are signing up to receive emails from Glyndebourne.
  • Under 30s offers and news, for the Glyndebourne Festival, Tour, and cinema screenings, will be distributed via email. You can opt out of receiving emails by selecting ‘Unsubscribe’ in any email communication, but this will mean that your Under 30s membership will be cancelled.
  • Glyndebourne reserves the right to change the benefits, and terms and conditions, that apply to
  • Glyndebourne Under 30s membership at any time.

Under 30s Tickets Terms & Conditions

  • Under 30s tickets are subject to the Glyndebourne Ticket terms and conditions, available here. Glyndebourne reserves the right to limit the number of subsidised Under 30s tickets that can be purchased per performance.
  • All Under 30s tickets, including any full price tickets bought during the Under 30s membership booking period, must be purchased using an Under 30s account.
  • All Under 30s tickets must be collected from the Box Office with proof of age and tickets must be used by 16-30 year olds. A breach of this condition will entitle Glyndebourne to cancel the tickets without prior notification, refund, compensation or liability.
  • Glyndebourne can accept no responsibility for emails lost, delayed or undelivered.

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