Terms and Conditions

Resales and exchanges

Subject to availability, tickets may be:

  • Exchanged for the same opera on an alternative date. The original ticket(s) must be with the Box Office at least 72 hours prior to the performance to qualify for an exchange.
  • Accepted for resale. The original ticket(s) must be with the Box Office before we can begin the resale process. Please note that a resale is never guaranteed and that Glyndebourne reserves the right to sell remaining tickets before returned tickets.

Please always check with the Box Office before returning tickets by calling 01273 813813. A successful exchange is not subject to charge. A successful resale is subject to a £2 handling fee per ticket resold. Reimbursement for resold tickets is made only to the original purchaser, either using the original payment method or a refund cheque.

Tickets may not be sold on for more than face value.

All tickets are sold subject to the right of the Management to make any alterations to the published operas, dates or casts which may be necessary owing to illness or other unavoidable causes.

At the performance

Latecomers will not be admitted to the auditorium and there will be no re-admission until a suitable pause.

The Management reserves the right to refuse admission to the auditorium.

Photography, video-taping and sound recording of any kind are strictly prohibited. Bags and packages must not be taken into the auditorium. Mobile phones must be switched off.

Glyndebourne Productions Ltd
Reg No 358266 England
Reg Charity No 243877