Ballot form FAQs

Submitting your online ballot form

We always try to seat your party together, but it is not always possible. Please indicate using the tick boxes available whether you would accept seating in pairs, singles or restricted view seats. This may increase your chances of allocation for those performances in high demand.

Foyer Circle sides and Circle sides (including side boxes) are extremely limited in number. Please give alternative seating areas to avoid disappointment. Weekends are incredibly busy so please include weekday alternatives if possible.

Please save your form at regular intervals to ensure your requests aren’t lost. If you aren’t submitting your application right away, please ensure you have saved your selections before closing the window.

I have clicked "Additional Requirements" in order to proceed but nothing is happening

To avoid missing any information, the booking form will highlight any incomplete areas with a red box and ask you to complete these fields before continuing. Please scroll through the form to check the details of any areas highlighted in red. If the problem persists, please contact the Box Office by clicking the ‘Start Chat’ button at the top of the form.

Can I link my online ballot form with another Member's requests?

It is not currently possible to link ballot forms submitted online. If you wish to apply for tickets for the same performance as another Member, please ensure both ballot forms are posted to the Box Office in the same envelope. Please note, it is not possible to link different levels of Membership (Festival Society Members and Associate Members) as their applications are dealt with in different ballots.

I would like to attend the same production on two dates

This is possible, providing your request is within your ticket entitlement per opera (please refer to your paper booking form for more details). Please complete your requests for both dates using the ‘Add alternative date’ button for the second date.

Please use the ‘Additional requests’ box after the ticket selection page to explain that you wish to attend your chosen opera more than once; the Box Office will then interpret this as an additional date, rather than an alternative.

Can I change my requests once I have submitted my form?

It is not possible to revisit your form to amend your requests after it has been submitted. However, you are able to save and edit your requests as many times as you would like before submitting your form.

Please save your form at regular intervals to ensure your requests aren’t lost. If you aren’t submitting your application right away, please ensure you have saved your selections before closing the window.

If you have any changes to be made to your application after submitting, please contact Box Office and Customer Service via boxoffice@glyndebourne.com

I would prefer that my alternative seating options are selected, rather than alternative dates

Please complete your ticket application as normal where you are able to select up to 3 seating areas within the auditorium. If you wish to add more details, for instance to specify that seating areas are more important to you than dates, please use the ‘Additional requests’ box on the next page of the online form.

What happens once I have submitted my ballot form?

Once you have submitted your online ballot form, you will be presented with an on-screen summary of your booking requests. You will also receive an email confirmation of your ballot requests. If you do not receive this email, please contact the Box Office.

How do I opt for Print at Home Tickets using the online form application?

You do not need to specify the Print at Home option when you submit your online ballot form. Once your seats have been allocated, you will receive a confirmation email with a link to pay online. You will be able to select your delivery method, including Print at Home, when making final online ticket payment.

Additional Comments

If you have any further information relating to your booking that you would like to add to your form, please include them in the ‘Additional requirements’ section of the form. The additional requirements page can also be used to clarify any of your ticket requests or preferences.